Sourcing from China: FAQs

Sourcing from China: Services

1. What services do you provide?

We provide end-to-end sourcing solutions for building materials and furniture—including tiles, lighting, sanitary ware, doors, cabinets, and custom furniture. Our services cover supplier matching, factory visits, quality inspection, price negotiation, contract support, and shipping.

2. Why not just buy from local suppliers?

By sourcing directly from China, you can save 30%-50% compared to local prices, access a wider product selection, and get direct factory support. Our service ensures full transparency with no hidden costs or middlemen.

3. Can I visit the factories myself?

Yes. We encourage and assist clients in visiting factory markets in China. You’ll have the freedom to select preferred suppliers with our team’s full guidance and translation support.

4. What countries do you serve?

We serve clients worldwide, including the U.S., Europe, Southeast Asia, the Middle East, and Africa. Regardless of your country, we can handle sourcing and shipping.

5. How do I get started?

Send us your project requirements—including quantity, style, and product type. We’ll schedule a consultation and propose a sourcing plan based on your budget and timeline.

6. What makes your services trustworthy?

We’ve supported 500+ sourcing projects with 7+ years of China sourcing experience. We’ve been featured by CNN and China Daily and have supported UAE and Malaysia government-related projects. Our process includes supplier verification, contracts, production follow-up, quality inspection, and controlled payment milestones.

7. What payment methods do you accept?

We accept multiple payment methods, including bank transfers and credit card payments, and can issue official invoices upon request. Additionally, we have local bank accounts in various countries across Europe, Australia, Southeast Asia, the United States, and South America, allowing you to make payments in local currencies via local transfers.

Materials & Customization

8. What products can you help source?

We specialize in:

  • Tiles (wall & floor)

  • Sanitary ware (toilets, vanities, faucets)

  • Lighting (indoor, outdoor, decorative)

  • Furniture (beds, sofas, tables, wardrobes)

  • Doors & Windows

  • Kitchen cabinets & wardrobes

  • Wall panels, flooring, and more

9. Do you support custom designs?

Yes. We work with manufacturers who accept custom dimensions, finishes, and packaging. Share your design or photo reference, and we’ll confirm feasibility.

Quality Control & Inspection

10. How do you ensure quality?

We personally inspect goods before shipment, checking quantity, material consistency, appearance, packaging, and random sample testing. Videos and reports are shared with every client.

11. What if there’s a problem with the goods?

In case of issues (e.g. wrong specs or damage), we help negotiate with factories for replacements or compensation before shipping. Our QC process minimizes risks.

Shipping & Timeline

12. How long does the process take?

Most projects take 2–4 weeks to source and inspect products. Shipping typically takes:

  • SEA freight: 2–6 weeks depending on destination

  • AIR freight: 7–12 days

13. Do I need to handle customs clearance?

For door-to-door shipping, we can coordinate customs clearance, duties, and taxes according to the destination and agreed shipping terms. For FOB or CIF shipments, your local agent can handle clearance.

Need Help Sourcing from China?

Tell us what you need—we’ll help with suppliers, quality, and shipping.

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